QUALITY LABELS
QUALITE TOURISMETM
State-guaranteed quality reception and services
In order to welcome tourists and improve the quality of tourist services in France, the State has created the Quality Tourisme™ brand.
The Qualité Tourisme™ label is the only State mark awarded to tourism professionals for the quality of their welcome and services.
A guarantee of quality, reliability and excellence throughout your stay
In order to obtain the brand, the service provider must successfully implement a quality approach that meets the requirements essential to your satisfaction. To guarantee trustworthiness, the services are regularly subjected to unannounced and independent checks. This sign of recognition allows you to choose tourist establishments that offer quality services with complete confidence.
Since it is aimed at the entire tourist reception chain, Qualité Tourisme™ will accompany you throughout your stay: accommodation, restaurants, places to visit, sports and leisure activities, tourist offices... You can plan your holidays with complete peace of mind.
Whether you are looking for well-known or unusual destinations, large groups with international reputations or small independent establishments, they all join forces with Qualité Tourisme™ to provide you with an welcome of excellence. Nearly 5,500 establishments have been awarded the Qualité Tourisme™ label.
For you, the State and tourism professionals are committed to:
- A warm welcome
- Attentive staff
- Mastery of foreign languages
- Personalised services
- Clear and precise information
- Cleanliness and comfort
- Discovering a destination
- Your opinion is taken into account
Quality Tourisme™ : more than 5,500 establishments in France that offer you excellent reception and services.
Camping Qualité
A commitment to quality shared by all.
Since 1999, all over France, campsite managers have been working on a daily basis to offer you a camping holiday of guaranteed quality.
For them, Camping Qualité is a guide to continuous improvement, but also, and above all, the secret to creating holidays in wich nothing is left to improvisation. For you, it is the official sign that allows you to choose quality without making mistakes.
To commit to the Camping Qualité label is to adopt a way of doing and thinking which starts long before your arrival.
All year round, the managers organise your welcome, structure the pitches, build the facilities, programme the activities, ensure cleanliness and take care of the natural environment according to demanding specifications that have become a trademark that is essentially geared towards your satisfaction.
The same high standards of quality for all.
It's hard to believe that so many campsites can promote the same quality! This takes place thanks to the professionalism of their managers and the respect they show you. They are committed, sometimes for many years, to the Camping Qualité approach. They all possess the same passion, whatever their geographical location, the number of pitches, their 1 to 5 star categories, whether private or municipal. They all must meet a strictly identical set of criteria.
By the sea, in the countryside, in the mountains and in the towns and cities, Camping Qualité is a network of choice, the whole of France opens up to you under the same sign of quality.
Ecolabels (pending)
The benchmark for responsible consumption
More and more of you prefer products and services awarded with eco-labels, companies more committed to offering them and governments more willing to encourage them...
At the end of the day, it is the planet that benefits from these increments.
Ecological
They comply with stringent criteria aimed at reducing their environmental footprint throughout their life cycle.
Performers
The performance criteria and tests performed out ensure the same quality as a traditional product or service.
Reliable
Far from "self-proclaimed" green labels, NF Environnement and the European Ecolabel are issued by an independent body.
Characteristics :
General management: environmental management, staff training, customer information, maintenance of heating appliances and devices, monitoring of consumption
Reduction of energy consumption: renewable electricity supply, heating, lighting
Reduced water consumption: sanitary facilities, laundry cleaning
Reduction and sorting of waste and wastewater
Other criteria: promotion of ecological transport, information on the European Ecolabel, etc.
Certification body : AFNOR Certification